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Bessy Ferris
Manager, Interpretation Services

Bessy handles proposals, service-delivery structures, quality assurance, account maintenance, recruitment and workshops for Interpretation Services. She has over 25 years of experience in private and public sector customer service. Bessy has collaborated with individuals holding varying levels of English language proficiency from a wide range of professional and cultural backgrounds. She holds a B.Sc. from the University of Toronto and an M.A. from Simon Fraser University.

Tanja Krzman
Manager, Translation Services

Tanja has been coordinating the daily operations in MOSAIC’s Translations Department for over a decade. She holds a B.A. in English Language and Literature from the University of Sarajevo, Bosnia and Herzegovina, and has over 25 years of experience as a translator, proofreader and language consultant. With her in-depth knowledge of the translation industry, Tanja has managed a multitude of large multilingual projects for clients in both private and public sectors and coordinated work of hundreds of language professionals. She is also a certified member of the Society of Translators and Interpreters of B.C.